Keynote Address

Date/Time: Tuesday, March 28, 2023 - 9:00 AM to 10:15 AM
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 The biggest threat facing today’s business owners and managers is not how they can get new customers and improve sales, but rather how they can find, develop, and keep qualified employees to do the vital work that keeps them in business. The kinds of jobs you rely on to keep the wheels of your business moving. They’re also the kinds of jobs where employee turnover is rampant. Employers need to find and retain competent employees, but those employees are hard to find—hard to train—and even harder to keep.

In this high-stakes hiring environment, employee engagement expert Eric Chester has gone behind the curtain to interview thousands of owners, managers, and leaders of small companies, organizations, and franchises in order to uncover the best practices for attracting, developing—and yes, even retaining—amazing employees at all levels, often for jobs that aren’t considered sexy by today’s standards.

Discover how savvy employers have made bold moves, implemented guerrilla-recruiting tactics, and transformed the way the hiring and retention game is played. Eric’s presentation – live and virtual -- will delight, surprise, and get you thinking—and the strategies and methodologies he illustrates will inspire you to change the way you recruit, hire, and lead your employees so you, too, can proudly say you’re FULLY STAFFED.